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The Importance of Onboarding

When it comes to onboarding your Thinking Cap LMS, we’re committed to making it a smooth and seamless experience. Whether this is your first LMS or you’re transitioning from another one, you can count on our intuitive technology and abundant expertise to get you up and running fast. What follows are a number of the common activities done in the onboarding process. Each new client has their own challenges implementing an LMS. Our onboarding is done by a manager assigned to your account and they will bring together all the skills and planning needed to get you up, running and serving Learners.

Smooth Data Transition

If you’re transitioning from an existing LMS, you can rest easy knowing we go above and beyond to make it as go as smoothly as possible. One of the things we do is take all your legacy data and convert it so full learning histories can be loaded up with your Thinking Cap installation.

Seamless Integration

To cut down on the speed-bumps and hiccups that can sometimes happen during onboarding, we made sure our Thinking Cap LMS plays well with others. A streamlined sign-on process, User Synchronization, and pre-integrated third-party software help make the process seamless.

Our SSO makes the login process seamless and secure for your users. It also helps deliver user information to streamline User Synchronization. You can easily define how users log in to your LMS – whether it’s through the LMS itself, or by one or more Federated Authentication Providers.

  • SAML2
  • OAuth 2
  • Ping Identity
  • Active Directory Federation Services (ADFS)
  • OpenID (Google, Facebook, LinkedIn)

Thinking Cap connects with many User Management Systems so you can easily sync user accounts and connect learners to multiple sections of content – right out of the box.

  • Salesforce
  • ADP
  • Active Directory
  • iMIS
  • MenuLink

Your LMS is ready to go as an important part of your enterprise coordinating easily with:

  • Accounting systems
  • ERP software
  • Marketing initiatives

Third-Party Integration

To make your transition even easier, our software comes fully integrated with many of the tools you may already use.

  • Braintree
  • PayPal
  • PayPal Payflow
  • InternetSecure
  • Authorize.Net
  • TransNational
  • Moneris
  • WebEx
  • Adobe Connect
  • Zoom
  • ON24
  • Zendesk
  • Google Analytics
  • Webtrends

Learner View Branding

Using the built in tools you can brand any number of Learner Experiences in your LMS. But when you want to take your Learner’s experience to the next level and do work where you design the Learner Experience to the pixel. IN these cases you will want to work with our team to paint your vision of an outstanding learning environment.


With any new LMS, the learning curve can be high. That’s why we offer onsite training right from the start and ongoing mentoring for the years to come. We’re committed to giving you the skills and knowledge you need to confidently manage your new LMS.

This one-day course covers the complete administration of your new LMS and gives you a solid overview of all the decisions you’ll need to consider for launch and beyond. We’re ready to work with you to reach your organization’s goals.

Some common discussion points:

  • How should I set up the domains in Thinking Cap to best reflect my organization?
  • What metadata fields should we add for learners and courses?
  • What activity types should we use in our Learning Paths?
  • How do I get a report on how all fathers did in my parenting course… but only the fathers under 25… from Texas… who completed in September… with a score of over 80%

And any other question, comment, concern or fear you could possibly come up with. We’re ready to help.

In this one-day course, you’ll learn about the web service architecture of your Thinking Cap LMS. We’ll give you some code examples in C# and Java so you can work on the design for your integration project with the goal of building a simple prototype.
In this one-day seminar, we’ll explore the art and theory of Learning Experience (LX). Examining all of the tools Thinking Cap has to offer, learn how to turn your learner view into an engaging and successful learning environment.

Extending Capabilities

When you need capabilities from Thinking Cap that are simply not there we build them for you. The solid logical structure of the LMS allows us to take your needs and find creative ways to integrate them into the whole. Our Professional Services team is ready to do custom development to make sure your LMS fits like a glove.

Ready to take the next step?

Book a demo