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The Importance of onboarding

Onboarding your Thinking Cap learning management system is smooth and seamless. Whether this is your first LMS or you’re transitioning from another one, our intuitive technology and abundant experience will quickly get you up and running. While every new client will have their own unique scenarios when implementing their new LMS, we’ve provided here a summary of how we manage the most common ones. Your dedicated account manager will do all your onboarding, and they will bring together all the skills and planning needed to get you quickly serving your learners.

Smooth data transition

If you’re transitioning from an existing learning management system, we go above and beyond to make it happen as smoothly as possible. That includes taking all your legacy data and converting it so that full learning histories can be loaded up with your Thinking Cap installation.

Seamless integration

We use a streamlined sign-on process, user synchronization, and pre-integrated third-party software to make the onboarding as seamless as possible and to prevent integration speed-bumps before they happen.

Our SSO makes the login process seamless and secure for your users. It also helps deliver user information to streamline user synchronization. You can easily define how users log in to your LMS – whether it’s through the LMS itself or by one or more Federated Authentication Providers.

  • SAML2
  • OAuth 2
  • Ping Identity
  • Active Directory Federation Services (ADFS)
  • OpenID (Google, Facebook, LinkedIn)

Thinking Cap connects with many user management systems so you can easily sync user accounts and connect learners to multiple sections of content – right out of the box.

  • Salesforce
  • ADP
  • Active Directory
  • iMIS
  • MenuLink

Your LMS is ready to go as an important part of your enterprise coordinating easily with:

  • Accounting systems
  • ERP software
  • Marketing initiatives

Third-party integration

To make your transition as easy as possible, your Thinking Cap LMS comes fully integrated with many of the tools you may already use:

  • Braintree
  • PayPal
  • PayPal Payflow
  • InternetSecure
  • Authorize.Net
  • TransNational
  • Moneris
  • WebEx
  • Adobe Connect
  • Zoom
  • ON24
  • Zendesk
  • Google Analytics
  • Webtrends

Learner view branding

Thinking Cap has built-in tools to help you brand any of your learner experiences in your learning management system. When you’re ready to take your learners’ experiences to the next level and take control of the learner experience, our team will work with you to design your vision of an outstanding learning environment.


The Thinking Cap team provides onsite training and ongoing mentoring to give you the skills and knowledge you need to use your new learning management system with confidence. Our expert guidance and mentorship will ensure that we help you manage the learning curve of adapting to a new system and get it delivering results to you and your learners quickly.

This one-day course covers the complete administration of your new LMS and gives you a solid overview of all the decisions you’ll need to consider for launch and beyond. We’re ready to work with you to reach your organization’s goals.

Some common questions include:

  • How should I set up the domains in Thinking Cap to best reflect my organization?
  • What custom fields should we add for learners and courses?
  • What activity types should we use in our learning paths?
  • How can I produce very specific reports? For example, how do I report on how all fathers did in my parenting course… but only the fathers under 25… from Texas… who completed in September… with a score of over 80%?

Any questions, comments, concerns, or fears you could possibly come up with, we’re ready to help.

In this one-day course, you’ll learn about the web service architecture of your Thinking Cap LMS. We’ll give you some code examples in C# and Java so you can work on the design for your integration project with the goal of building a simple prototype.
In this one-day seminar, we’ll explore the art and theory of learning experience (LX). We’ll examine all of the tools Thinking Cap has to offer and how to turn your learner view into an engaging and successful learning environment.

Extending capabilities

Thinking Cap will have most of what you need right out of the box. If your needs expand and become more complex, we can build the capabilities you need. The solid and logical structure of Thinking Cap allows us to find creative ways to integrate your needs into the entire solution. Our Professional Services team is ready to do custom development to make sure your Thinking Cap LMS fits like a glove.

Ready to take the next step?

Book a demo